This policy explains what personal information phatstuff.net collects, why, and what choices you have. phatstuff.net is operated by ConnectEngine LLC, a Wyoming limited liability company, registered agent address 30 N Gould St Ste R, Sheridan, WY 82801. Contact: hello@phatstuff.net.
Information we collect
- Order information: name, shipping address, billing address, email, and order contents, collected when you place an order.
- Account information: email address and order history, if you create an account. We do not use social login; accounts are created and accessed by email only.
- Payment information: your payment details are collected and processed directly by our payment processor. We do not receive or store your full card number.
- Contact information: anything you send us by email or through a contact form.
- Usage information: pages visited, device and browser type, and general location (country/region level), collected through analytics tools only after you consent via our cookie banner.
How we use this information
- To process and ship your order and communicate with you about it.
- To provide customer support.
- To operate and improve the site, with your consent for non-essential analytics and marketing cookies.
- To meet legal, tax, and accounting obligations.
- To send you order-related emails, and marketing emails only if you opt in, with an unsubscribe link in every message.
Who we share information with
We do not sell your personal information. We share information only with service providers who need it to run the store, including:
- A payment processor, to charge and process your order.
- A shipping partner and our fulfillment/warehouse partners, to deliver your order and provide tracking.
- An analytics provider, only after you consent through our cookie banner, to help us understand site usage in aggregate.
- An email service provider, to send order confirmations and, if you opted in, marketing emails.
Each provider is only given the information it needs to do its job, and is not permitted to use it for its own unrelated purposes.
Cookies
We use a cookie consent banner to ask for your permission before setting any non-essential cookie, including analytics cookies. Strictly necessary cookies (for example, to keep items in your cart or keep you logged in) are used without separate consent, as permitted by law. You can change your cookie choices at any time through the cookie settings link in the site footer.
Your rights (EU/EEA and UK visitors, GDPR)
If you are located in the EU, EEA, or UK, you have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, email hello@phatstuff.net. We will respond within the timeframe required by applicable law. [REVIEW]
Your rights (California residents, CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. To exercise these rights, email hello@phatstuff.net. [REVIEW]
Data retention
We keep order information for as long as needed to fulfill legal, tax, and accounting requirements, and account information for as long as your account is active. You can ask us to delete your account information at any time, subject to what we are legally required to keep.
Data security
We use reasonable technical and organizational measures to protect your information. No online service can guarantee absolute security, and we do not claim any third-party security certification we have not actually obtained.
International transfers
We are based in the United States, and our service providers may process data in the United States or other countries. Where required, we rely on appropriate safeguards for transferring personal information out of the EU/EEA or UK. [REVIEW]
Children’s privacy
This site is not directed at children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The current version is always the one posted on this page.
Contact
Questions about this policy, or requests to access, correct, or delete your information, can be sent to hello@phatstuff.net.
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